Advance Schedule Change
Advance Schedule Change
Manage proactive rebooking for schedule changes that happen days, weeks, or months before departure—at scale and without manual effort.
An airline adjusts its schedule, affecting thousands of passengers across multiple future flights. Each passenger needs to be assessed, offered alternatives, and rebooked—ideally without any of them needing to call. The volume makes manual handling impractical.
An airline adjusts its schedule, affecting thousands of passengers across multiple future flights. Each passenger needs to be assessed, offered alternatives, and rebooked—ideally without any of them needing to call. The volume makes manual handling impractical.
An airline adjusts its schedule, affecting thousands of passengers across multiple future flights. Each passenger needs to be assessed, offered alternatives, and rebooked—ideally without any of them needing to call. The volume makes manual handling impractical.
How Plan3 Handles the Problem
How Plan3 Handles the Problem
How Plan3 Handles the Problem
01Schedule Changes IngestedPlan3 ingests schedule changes from the PSS and identifies all affected passengers and bookings.
02Impact CategorisedChanges are classified by severity: minor time shift, significant change, or cancellation.
03Automated RebookingFor minor changes, passengers are automatically rebooked onto the closest alternative per policy.
04Self-Service for Significant ChangesFor significant changes, passengers receive notification with self-service rebooking options.
01Schedule Changes IngestedPlan3 ingests schedule changes from the PSS and identifies all affected passengers and bookings.
02Impact CategorisedChanges are classified by severity: minor time shift, significant change, or cancellation.
03Automated RebookingFor minor changes, passengers are automatically rebooked onto the closest alternative per policy.
04Self-Service for Significant ChangesFor significant changes, passengers receive notification with self-service rebooking options.
01Diversion DetectedPlan3 identifies the diversion and all affected passengers, including their onward travel plans.
02Local Services SourcedHotels, ground transport, and meal options are sourced at the diversion airport automatically.
03Recovery Options BuiltComplete recovery packages are assembled—accommodation, transport, meals, and rebooking options.
04Passengers Notified In-FlightNotifications are queued for delivery the moment passengers regain connectivity.
Outcomes
Outcomes
Outcomes
Thousands of rebookings handled without agent involvement
Passengers notified proactively with clear options
Reduced call volume from advance schedule changes
Consistent policy enforcement across all changes
Ready to transform your
disruption management?
Ready to transform your
disruption management?
Ready to transform your
disruption management?