Diversions
Diversions
When a flight diverts, passengers are stranded at an unfamiliar airport with no information. Plan3 coordinates the entire recovery—before the aircraft even lands.
A flight diverts to an alternate airport due to weather, medical emergency, or technical issue. All passengers need ground transport, accommodation, meals, and rebooking—at a station that may have limited resources. Traditional processes leave passengers waiting for hours while agents make phone calls.
A flight diverts to an alternate airport due to weather, medical emergency, or technical issue. All passengers need ground transport, accommodation, meals, and rebooking—at a station that may have limited resources. Traditional processes leave passengers waiting for hours while agents make phone calls.
A flight diverts to an alternate airport due to weather, medical emergency, or technical issue. All passengers need ground transport, accommodation, meals, and rebooking—at a station that may have limited resources. Traditional processes leave passengers waiting for hours while agents make phone calls.
How Plan3 Handles the Problem
How Plan3 Handles the Problem
How Plan3 Handles the Problem
01Diversion DetectedPlan3 identifies the diversion and all affected passengers, including their onward travel plans.
02Local Services SourcedHotels, ground transport, and meal options are sourced at the diversion airport automatically.
03Recovery Options BuiltComplete recovery packages are assembled, accommodation, transport, meals, and rebooking options.
04Passengers Notified In-FlightNotifications are queued for delivery the moment passengers regain connectivity.
01Diversion DetectedPlan3 identifies the diversion and all affected passengers, including their onward travel plans.
02Local Services SourcedHotels, ground transport, and meal options are sourced at the diversion airport automatically.
03Recovery Options BuiltComplete recovery packages are assembled, accommodation, transport, meals, and rebooking options.
04Passengers Notified In-FlightNotifications are queued for delivery the moment passengers regain connectivity.
01Diversion DetectedPlan3 identifies the diversion and all affected passengers, including their onward travel plans.
02Local Services SourcedHotels, ground transport, and meal options are sourced at the diversion airport automatically.
03Recovery Options BuiltComplete recovery packages are assembled—accommodation, transport, meals, and rebooking options.
04Passengers Notified In-FlightNotifications are queued for delivery the moment passengers regain connectivity.
Outcomes
Outcomes
Outcomes
Recovery starts before the aircraft lands
Reduced passenger wait times at diversion airports
Coordinated hotel, transport, and meal delivery
Full cost visibility by diversion event
Ready to transform your
disruption management?
Ready to transform your
disruption management?
Ready to transform your
disruption management?