Missed & Tight Connections
Missed & Tight Connections
Identify at-risk connections in real time and trigger proactive recovery before passengers miss their onward flight.
An inbound flight is delayed, putting dozens of connecting passengers at risk. Some connections are tight but still possible; others are already missed. Each passenger needs a different response—and they need it now, not after they've landed and discovered the problem.
An inbound flight is delayed, putting dozens of connecting passengers at risk. Some connections are tight but still possible; others are already missed. Each passenger needs a different response—and they need it now, not after they've landed and discovered the problem.
An inbound flight is delayed, putting dozens of connecting passengers at risk. Some connections are tight but still possible; others are already missed. Each passenger needs a different response—and they need it now, not after they've landed and discovered the problem.
How Plan3 Handles the Problem
How Plan3 Handles the Problem
How Plan3 Handles the Problem
01Connection Risk IdentifiedPlan3 monitors minimum connection times and flags passengers whose connections are at risk.
02Automatic SegmentationPassengers are grouped by connection status: still possible, tight, or already missed.
03Proactive RecoveryFor missed connections, recovery options are generated and delivered before the passenger lands.
04Gate InformationFor tight connections, passengers receive updated gate information and guidance via notification.
01Connection Risk IdentifiedPlan3 monitors minimum connection times and flags passengers whose connections are at risk.
02Automatic SegmentationPassengers are grouped by connection status: still possible, tight, or already missed.
03Proactive RecoveryFor missed connections, recovery options are generated and delivered before the passenger lands.
04Gate InformationFor tight connections, passengers receive updated gate information and guidance via notification.
Outcomes
Outcomes
Outcomes
Proactive recovery before passengers arrive
Reduced gate congestion and agent workload
Higher connection recovery rates
Improved passenger experience for connecting travellers
Ready to transform your
disruption management?
Ready to transform your
disruption management?
Ready to transform your
disruption management?